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Comcast Survey

Comcast Franchise Survey

Please Take The Survey

The City of Las Cruces is seeking public input for its cable franchise agreement with the Comcast cable service provider. Input from the community is important because the City is required by law to update our franchise agreement soon with the local cable service provider. The update takes into consideration changes in technology, equitable service to the community, and general customer satisfaction. The input we will be receiving from residents will help guide the terms of the franchise agreement. The community will benefit from an improved franchise agreement that could include requiring better fiber optic connectivity and use of advanced technology, which affect both residential and commercial service.

Residents are asked to go online and complete the survey, which will be available between March 1-29.

Anyone who is unable to access the survey online and needs a paper survey, should email at or call 575-541-2128 to request a copy.